Propane supplier

I've been getting my gas from Elgas Whangarei for a number of years now and the service has always been fantastic, especially in times of extra need, like leading up to Covid lockdowns and when we've completely run out ;-) Thanks very much team, would happily recommend!

Great service, friendly and always ready to help. Highly recommend

Always great service and have been great in an emergency when I ran out once! Have been with them in 2 properties and moving was easy. Always very helpful on the phone and delivery guys always polite and helpful too. Thanks

Great online ordering system, very easy

Terrible. Ordered gas 11 days ago and they promised delivery today- on the dispatch date. The dispatch date has now been changed- without informing us- no more gas for at least 3 days. I am closing my account.

Really fast immediate friendly service and a decent price. Open 6 days so very convenient. Also a large carpark so bigger vehicles can easily maneuver. Loyalty card system so why would anyone bother going anywhere else. See you next time.

We requested a quote only. Which we received an email from Elgas with their pricing.But in the end of the email, it stated if we do not wish to proceed with signing up with Elgas, we need to inform them to discontinue the lead.Which is not what we want, as we do not wish to sign up with Elgas. Luckily we read the email carefully and fully, otherwise we would have been signed up automatically.To resolve this matter, we had to rang Elgas several times, and could not reach the right person. We were even hanged up by one of the customer service by saying you will get a call back and have a nice day.Our final call with Elgas was also not very friendly, they insisted they do not automatically sign people up like this. Which is not what the email stated. And I had to read the email to the customer service, and then I was told they had a system update and this could just be a glitch.The experience was upset and frustrating. And still not sure if the matter was resolved.

NVER ORDER ELGAS...I wish there was anything below 1 star...u guys are pathetic with your worse ever customer service. U kept my family waiting with a new born for gas delivery till 14 days, for which I spent 3 full days chasing you on a phone. Your pathetic customer service never responds and makes false promises... STAY AWAY FROM ELGAS.

we deal with the sales department recently and it was awesome experience. they are very helpful.

Great team of people with fast service and no mucking around. Cannot recommend them enough.