General hospital

I was in ward 29, the Staff where amazing so a BIG Thank you to all the staff on ward 29, also a BIG Thankyou to all the surgical Staff. The care and support I was given was amazing. I was lucky enough to be one of the first in the new surgical area which is so much nicer. So we are on the right track towards a good hospital.

Spent 4 months going here every 2 weeks to module 2 for an archillies rupture. EVERY appointment they booked for me i would turn up and have to wait ATLEAST 2 hours to be seen, sometimes 3 hours. Waiting room completely full and staff seemed to be always confused about basically everything not to mention the amount of mincing around they did was incredibly unprofessional. Once i was seen every appointment consisted of about a 30 second catch up and i was on my way. At no point was i given any sort of guidance or even an exam of any sort. I highly recommend if you have the option to go somewhere else. Do it.

Hi we find Crest hospital very comfortable staff were very nice and we had an 10/10 experience

Thanks heaps for all the times you guys have looked after me. You guys are Awesome. Thanks so much.Your angels on Earth. God bless you.DC Beach

Admitted to have some metal work removed from my left hand after an accident a year ago.It may be a private hospital, but worth it. Everything is above average. My dinner was Chicken casserole with mash potatoe and presented like a mini pie, hot, full of flavour, and seasoned just right. For dessert, a small tub of Kapiti Vanilla-choc ice cream, and all followed by a decent size cup of coffee. As for the medical side, the nurses are friendly and relaxed doing their jobs with a smile and a laugh. The ambiance of the place is comforting and relaxing, all aiding to ones recovery.My breakfast the next morning, a lite & tasty cereal with apricot halves in juice, a jug of milk, a glass of cranberry juice, and a pot of coffee (about a cup and a half) all well presented.

A have a mental health condition as a result of childhood abuse (CPTSD) when dealing with the mental health team i was told, i just need to try harder, I'm an adult now.The ignorance of this hospital is amazing, i have brain damage which causes emotional dysregulation, absolutely clueless mental health professionals and a danger to the public.

Lovely knowledgeable staff and nice pleasant rooms. The parking was well thought out and the gardens are maintained nicely. The whole place is laid out well and looks clinical but relaxing also. We were here for my partner's wrist through ACC and they made the entire process as easy as it could be.

I have just spent a week in christchurch hospital. Thank you to the surgeon, doctors, nurses, ambulance people, porters, and all other staff that made my stay such a wonderful experience. You are all amazing. We are so lucky to have this amazing place.The food was also great

25/06/23 some time after midnight I was having self-harm and other thoughts in my mind very strongly so I decided to walk to the Hospital. I stood at the counter for 8-10 mins and the big woman with dark hair looked at me twice then ignored me completely. She was ignoring another lady too, who looked quite frantic.I needed help . . . . I didn't get any. I left crying my eyes out not knowing what to do, but as I survived the night I called my best friend the next day. She was more helpful. Not the first time this happened. Please hire professionals who care.

First appointment immediately cancelled when i was watching for 2 hours. No one lets us know its been canceled when we check in - After discussion i feel quite bad but I understand sometime, somewhere mistakes, and I have wait for another month with appointment, frustrating, same things happen we was waiting and waiting until 8 group patient left, finally we got CALL but CALL TO TOLD US GO HOME.Samething, same place, same people, same result, nothing act, second time samething happen THAT IS NOT THE MISTAKE ANYMOREwe feel like idiots by the way they guiding us around n around.Gynaecology booked an appointment for patient on 06/03/23. Patient and daughter in law( i )came in for appointment on 06/03/23 at 1pm. Patient waited till 2:15pm, the clinic cleared and module 10 staff told patient their appointment was cancelled.Patient came again today for appointment on 03/04/23. Bella brought patient in today at 3pm for appointment at 3:15pm and they waited 2 hours before the module told them the appointment was cancelled.I is very upset and had told the module the patient does not speak English, and to call her number for appointments.Checking file today, the patient’s spoken language on file was English but she only speaks Vietnamese. The contact number was also incorrect, it has now been updated.I advised that the attitude of the staff was very unprofessional it was understandable that the appointment was cancelled once but the appointment being cancelled twice in the same manner by the same people was unacceptable.i feels personally attacked and was very upset at the service and the way the service was delivered.I would like accountability and recognition for the treatment she has experienced and would like an apology from module 10.