Printing Equipment Supplier

Have had multiple dealings with Mode technology. Could not fault them. Excellent customer service! Fast response time. Appear to go over and above really. Little bit disappointing to see some 1 star reviews. For anyone reading these reviews I think you would beable to work out that given the low 1 star ratings coming in all around the same time would be fake and a sabotage attempt.

Bought an Epson printer just a few months ago, and we can't use it because we've never been able to buy black ink cartridges for it. The black ink cartridges are out of stock everywhere and have been for months. Do not recommend buying an Epson printer! Our model is the Expression Home XP-3100, requiring 212 ink cartridges.

Awesome service, really helpful.

Great team of experienced people who know everything about printers.

Good

Honestly I probably should give a worse star, but they were so nice people, that I don't want to give a too bad feedback for them, as probably there are many issues they are able to identify and resolve.I brought my laptop to them as it was 1, not charging 2, was extremely slow. They were trying to figure out the problem for 3 days, but then they admitted that they would not be able to diagnose it until I leave the town, so they gave it back and I didn't have to pay for their time. As I work remotely, I lost a week of work and money though, which is quite disappointing, given the fact that when I brought it to another IT guy, he opened it up and identified the issue in 10 minutes, repaired it in 45. A part of the charge circuit was burnt, so had to repair that, and the memory was too old, out of 8GB just 1GB was working, so had to put new RAM in it.They managed to change my operating system's language though (as it was in Hungarian), which is not an issue for me, but I find it quite unprofessional. I understand Hungarian is not a commonly known language, but me, with minimal IT support background and many years of using Windows can find my way around any windows system as long as it uses Latin alphabet and I do expect the same from anyone repairing computers.

Have had amazing service from Brett and Leslie. They informed us on all aspects of setting up and receiving our new printer and made the process very seamless. Really like the new machine we have and is more than capable of covering all our printing needs.

Provide a personal service, usually quite quickly.

I find AMAZING that you only need to bring your printer empty cartridge and they will fill it up for u, half price than WH stationery!!

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