MRI center

Friendly, efficient, easy. I've been here 3 times (for ultrasound, MRI and x-ray) and they are friendly when booking, run right on time, have super nice staff, and get me in and out quickly. During Level 4 lockdown I sent emails to 2 places asking for an appointment. They called me, made a booking, got me in, and got my results back to my doctor before the other place even returned my call!

Now at the NEW location for about a month, convienetly situated by the entrance into the hospital. New building, plenty parking spaces. New equipments, quiet and comfy interior, dressing room etc. My personal experience is that the receptionist was very slow for a new and key site. Not too sure if she is relatively new to the role or not as she needed to refer complex enquiries to the staff sitting in the little office behind as they were chatting away. Not paying attention to the front desk etc. All front line staff should be readily to come out and acknowledge incoming foot traffic. It made the reception looked extremely understaffed with people waiting and calls coming in at same time but one staff on the counter only. One would naturally expect better and efficient service from the reception to go with the brand new and purposely built venu. The actual medical staff were friendly and on time.

Great service, awesome staff, better price than one of the others I went to previously. Only downsides were that it was really hard to download my digital images from my ultrasound- they seemed to only be downloadable one at a time instead of all in one set and with over 50 images it took a while, and that my ultrasound report got someone else's baby notes on it and we were told they couldn't be deleted.

I had Rebecca do my pregnancy ultrasound and she was amazing! Such a positive and informative sonographer. Reception staff were also very good. I was trying to find myself an urgent booking and they called me straight away when they received a cancellation. Will definitely be coming back :)

I’ve visited this branch a couple of times and recommend it. On my last visit, sonographer Leann was amazing and did an excellent job.

My first time having an ultra sound with Auckland radiology group Henderson and I was very pleased with the service I received upon arrival I was greeted with a friendly receptionist and got me all ready for my appointment, I had my scan done by Rebecca and she was just lovely she made me feel very comfortable and took her time checking my little baby. She gave me amazing photos and a USB I couldn’t of been happier.

Unlike anyone else, I brought my 15 year old in and they were very lovely. May just be the day but so far so good....

Process at ARG in Henderson was of high standard. Receptionist were helpful, informative and polite. MRI scan was efficient and faster than expected, staff were super friendly and also made you feel comfortable and relaxed. CT scan process was exceptional, staff were accomodating, and friendly. Over all experience was great and I would highly recommend their professionalism and service.

Was asked to STRAIGHTEN my arm told them i couldn't as it would hurt.Well low and behold not only did they straighten it they also put a weight on it so I couldn't move it 30 minutes like that.FOUR WEEKS LATER STILL IN F@$KIN PAIN.

Unfortunately the negative feedback I have just read that has been left previously for ARG I have to agree with and have experienced so far at Wairau Center.As a paid service you would expect more in terms of customer service and professionalism.Staff are not very friendly and actually caused me a bit of anxiety returning for a further appointment this week.Luckily my appointment was with René who was lovely and friendly.