Home theater store

Great advice and very helpful in sorting me out a new streaming audio system. Went through a number of options and showed me what was involved. Extremely happy with the system I finally purchased.

Highly recommend these people. Good price and great service. They really help you, not trying to sell at all cost like H..N..they order for me what I really needed, even it it was cheaper.

It's ok, nice staff but more than a little in need of better training. I knew exactly what i wanted and told them up-front I was extremely short on time but they couldn't find the box for the product and continued to stuff around doing an order for delivery which took more than twice as long as it should have. Products arrived ok the following week. I should have just done the order online instead of going to the store.

Had an issue with a product I bought off them that was under warranty. It was resolved surprisingly fast and I was very happy with the service I received.

Friendly and knowledgeable service. Graham was able to answer all my questions and even abandoned his lunch to help me. Would recommend highly.

You don’t just buy a speaker at B&O; you get an entire experience. Not just awesome sound but designs that will captivate you and your guests every time you enter the room. I have always received well-considered, excellent service and advice from Ryan and the team at B&O Auckland. Take your time, explore the range and enjoy that frisson of excitement you get when you own your first B&O piece.

Amazing experience every time! My friends and I went in looking for a specific Nintendo Switch game and one of the staff members, (I think his name was Regy), helped us greatly. He showed us where everything was, told us what was on sale, recommended games to us. I love when a staff member really knows their stuff. Great job and keep up the good work. If you want to shop in a wonderful atmosphere with many updated and in-stock products I would definitely recommend coming here.

Really bad customer service, very mean and bad attitude, especially when you try to exchange a faulty product, don’t want to get into details, but hope anyone else shop there won’t experience what I had experienced, they show no care of the customers and even when I said I will make a complaint , this lady worked there just said ‘up to you!’

Lovely people! Couldn’t be happier with what they installed for me. Great tech and so easy to use.

I went to Soundline to discuss my Audio-visual requirements for my house alteration which involved a complete change to our main living areas . Up until my visit to them, I was getting utterly confused with the IT and the wiring requirements to account for music, television, existing stereo and outdoor music capability as well as wireless connectivity for the whole house. Darrin and Hamish worked well together and came onsite and worked out a total package with options - we were able to work through the plan and it has delivered us a tidy set up which works well.They have been very accessible with their service, worked well with the builder, electrician and architect and I value the after sales service provided which included showing us to use the system and being available on the phone to help deal with any problems (which have been few). I would recommend them to anyone who is needing expertise in with a home theatre set up and am very happy with the outcome .